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Undergraduate Education
  • About
  • Learning Experiences
  • Advising and Transitions
  • Strategy and Retention
  • Student Resources
  • News and Updates

< About

  • Mission, Vision & Values
  • Leadership
  • Scholarships
  • What We Do
  • Undergraduate Education Staff Awards
Aerial view of Hannah statute and administration building on MSU's campus on a gloomy summer morning

Tools, resources and information for Office of Undergraduate Education staff members.

Undergrad Ed Connect

< Learning Experiences

  • Academic Success Workshops
  • Diversity & Global Learning Activities
  • University Curriculum and Innovation
  • Global Tech
  • Military Science and ROTC
  • Spartan Early Start
  • Spartan Experience Record
  • Testing and Academic Student Support
  • Undergraduate Certificates
  • Undergraduate Research
  • Undergraduate (UGS) Seminars

< Advising and Transitions

  • Cohort and Affinity Programs
  • Identity Conscious Activities
  • Student Transition
  • University Advising
  • Detroit M.A.D.E. Scholars Program
  • Lansing Spartan Scholars Program
  • Pathways Persistence Programs

< Strategy and Retention

  • Departure Survey
  • Envision Green
  • Spartan Undergraduate Experience Strategy
  • Strategic Retention Unit
  • Strategic Student Success Initiatives

< Student Resources

  • Where Do I Start?
  • Living on Campus
  • Where to Go for Help
  • Future Planning
  • Community Engagement
  • Diversity and Inclusion
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< News and Updates

Undergraduate Education > Strategy and Retention > Departure Survey >

Departure Survey FAQs

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Michigan State University
Undergraduate Education

Departure Survey FAQs

At MSU we are committed to ensuring every student learns, thrives, and graduates. Find information below about the Departure Survey and how to share this valuable resource with students who have indicated the desire to leave the university. 


Who was involved in the development of the Departure Survey?

To develop this resource, the Departure Survey workgroup, retention and data specialists in the Office of Undergraduate Education and student success leaders from across campus consulted with numerous constituent groups throughout the spring 2024 semester. 

Groups consulted during development included undergraduate students, the Executive Committee on Student Retention, the Retention Operations Group, the Campus Student Success Group, MSU’s Neighborhood Student Success Center, University Advising leadership, Undergraduate Assistant/Associate Deans & Directors of Undergraduate Affairs (UGAAD), the Center for Integrative Studies Directors, Dean’s Council, and multiple Student Life & Engagement audiences including senior leadership, DEIB, and student development and leadership.

Ready to share the survey? 

Departure Survey

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What if a student does not complete the survey before departing?

As an institution, we are committed to continuing to evolve and improve how we support students and their success. While the Departure Survey is not a requirement for students, the survey provides valuable information that will directly inform policy, procedures, and practices on our campus. Students will not be negatively impacted if they do not complete the Departure Survey – in fact, students who have departed prior to completing the survey are welcome to complete the survey at their leisure.

Can students see a preview of the survey before completing it?

Yes! Students can view a preview of the survey here before formally submitting their responses. It should take students no more than 10 minutes to complete. 

How do you suggest I speak to students about this?

Students leave Michigan State University for a variety of reasons and this is their opportunity to share their experience directly with leadership at the institution. Further, this is a way for the student to formally share with the institution their desire for leaving. 

We also invite students who are taking a temporary leave to fill out the survey. For these students, completing the survey makes it possible for the institution to remain in contact with them while they are away, send them critical reminders about important dates (e.g., readmission deadlines, enrollment), and to ensure that their reintegration to campus is smooth.
 

 
How will the information from the Departure Survey be used?

Data from the Departure Survey will be used to improve Michigan State University both top-down and bottom-up. The data will be deidentified and broader issues will be shared with executive leadership to advocate for policies and initiatives that we should prioritize so that our students can be successful at the institution. Further, that same information will be shared with student-facing units, such as advising, so that practices and unit policies can be reviewed at the direct student support level. Colleges will also receive a report each semester summarizing what students in their college shared on the survey.

Who can I contact with more questions?

Should you have additional questions about the Departure Survey or how to engage with students about it, reach out to Justin St. Charles, strategic retention manager, Office of Undergraduate Education.