About
The Michigan State University Strategic Retention Unit is committed to ensuring that every student admitted to MSU has the opportunity to learn, thrive, belong, and graduate. Guided by MSU’s strategic goal of achieving an 86% graduation rate with no opportunity gaps by 2030, the unit takes a holistic, campuswide approach to student retention and success. Initially established in 2022 with two Strategic Retention Managers, the team has since grown to include two additional Strategic Retention Coordinators, reflecting MSU’s deepened commitment to this mission.
The Strategic Retention Unit reports to the Assistant Provost for Undergraduate Student Success. The team’s work is rooted in a multidisciplinary framework that integrates principles of social work, such as empathy, advocacy, and individualized support, to understand each student's unique context and help them navigate challenges. They are dedicated to auditing university policies and addressing institutional barriers that may hinder student retention, while also providing direct support to students facing difficult situations. By prioritizing genuine connection and advocating for and with students, the team ensures that students feel seen, supported, and empowered to persist through obstacles.
In addition to helping students overcome immediate challenges, the Strategic Retention Unit emphasizes proactive approaches to retention and persistence. Through intentional policies, practices, programs, and supports, they strive to create an inclusive environment where all students can succeed. Whether addressing systemic barriers or offering individualized care, the team’s mission is clear: to foster a culture of belonging and opportunity that enables every Spartan to reach their full potential.