Michigan State University now offers all students 24/7/365 access to licensed professional counselors through a phone app called MY SSP – My Student Support Program. This is an expanded version of International Student Support Program introduced in 2017.
The app allows students to connect via mobile chat, or phone with professionally licensed counselors to receive help with any mental health or emotional issue. My SSP also connects students to resources including articles about anxiety, stress and relationships. It’s free to use, and information shared by students remains private.
"This is an important tool to enhance student health and wellness," said Mark Patishnock, director of MSU’s Counseling and Psychiatric Services (CAPS) department. “The top four impediments to academic success are stress, anxiety, sleep difficulties, and depression.“ My SSP can help students deal with these and other issues in the privacy of their own room with nothing more than a phone or computer. Counseling can be one-time, or on going with scheduled appointments via phone or video.”Through My SSP, students have unlimited access to articles, tools, videos, and other resources as well as access to professional counselors any time day or night. Still included are features of special value to international students and scholars, including connecting with a counselor who speaks their language and understands their culture, including the challenges faced while living abroad.
My SSP Student Support Program can help with:
· Relationships with roommates, friends, and family
· School-life balance, academic stress
· Time management, study habits
· Loneliness, stress, sadness, wellness, and much more.
Faculty and staff are encouraged to ask students if they have downloaded the My SSP app. By downloading the app now, it is ready when there is a need for support.
To access My SSP students and international scholars can:
- Download the free My SSP app on Google Play or iTunes
- Chat online us.myissp.com
- Call 1-866-743-7732
- From outside North America, call 001.416.380.6578
*2018 National College Health Assessment (NCHA) by MSU Student Health & Wellness, a member of the American College Health Association (ACHA). https://olin.msu.edu/pdfs/academic_impediments_ncha2018fs.pdf